We have a long established reputation for data management & analysis. We have operated strategic & tactical audit services & mystery shopper programmes for many years.
These services are highly effective in providing an objective & independent measure used to drive up performance levels in a wide variety of areas:
- Customer/Shopper On shelf availability
- Promotional Compliance
- Price competitiveness
- Customer service experience
- Store wide or specialist category focus eg banking services
Our experience includes operating large & small scale programmes for major UK retailers & manufacturers. These audit services are branded RADAR.
We complete over 30,000+ audits per year & gather in excess of 1.5m data sets through current audit programmes.